Website Migration

A: If your current hosting provider can no longer fulfill the needs of your web site, or when you experience regular downtime, or if you are forced to wait for hours for the tech support staff to get back to you, it may be a smart idea to swap your hosting provider, i.e. to migrate all the files for your web sites along with your databases from your present provider to your new provider. At el-wu, we are aware that this can be difficult & time–consuming. This is the reason why we will perform all that for you for free!Our qualified technical team reps will transfer your website content from your present hosting provider to us. Our techs have got broad experience migrating web sites and are able to take care of anything – from a regular WordPress–based weblog or Joomla^™–powered website, to a very elaborate, custom–made web app.

A: There are many variables to take into consideration – the overall amount of web files, the size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. Still, we do our very best to implement all web site migrations within a 48–hour time period. Smaller–sized websites are migrated much faster – usually in under 24 hours.

A: We’ll require the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We are committed to protecting the security of the personal info obtained from the customers. To accomplish that, we use technical security measures to prevent the loss, the misappropriation, the alteration or the illegal leak of the personal information under our control. The safety measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the data that we accumulate on the Internet. When we request customers to present financial information (such as a credit card number), this info is protected using the Secure Sockets Layer (SSL) encryption technology.

A: While we move your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is complete, we’ll make certain that everything is functioning properly and that the integrity of your content is not jeopardized prior to telling you that the transfer is complete. Then we will explain to you how to move the domain over to your web hosting account with us and how to edit the DNS settings.

A: No. We’ll never contact your hosting provider about anything. They will not be aware of the web site migration either.

A: Yes. We support all standard Linux–driven hosting platforms. We do not support Windows–based hosting platforms, since we do not offer Windows web hosting solutions ourselves.Furthermore, we do not support proprietary site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.