Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our group of service technicians will do their best to answer to your advice demands in approximately 1 hour. If, however, the difficulty you have experienced demands aid from our Administrators’ =Department,= we’ll forward the ticket to the person on shift and will submit a note to let you know.

  • Top quality support service

  • Qualified Technical Help Service

  • We deliver around the clock customer support by using a ultra–fast ticketing platform built into your Control Panel. You may write to us anytime about any of the applications that come installed in advance on your virtual server, including the selected Linux OS version, the server administration panel and our in–house designed Web Site Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • Each section of the Web Site Control Panel that is provided at zero cost with your VPS features an internal collection of articles. One can find a collection of thorough how to articles and a number of step–by–step video guides that present all the important web site administration responsibilities. You can start using them by hitting the Help or Video buttons in the right side of each Control Panel section.