Semi-dedicated Services
Round–the–Clock Technical Support

An Easy–to–Navigate Help Center

You’ll find nearly all the answers to your questions in the user–friendly Help Center section incorporated into our Web Site Control Panel. It includes a vast knowledge base with regularly asked questions and detailed how–to articles compiled by our accomplished customer support staff.

Tutorial Video Clips

For those who’d rather discover how to resolve a regularly encountered issue by watching a tutorial video clip, we have added a collection of video tutorials to our Web Site Control Panel. All the how–to videos are brief and simple to grasp. They offer you step–by–step demonstrations of various site administration operations.

A One–Hour Ticket Response Guarantee

All semi–dedicated servers are backed up by a 24x7 client support service and include a 1–hour response time guarantee. Our competent techs will be online for you night and day and will solve any issue that you could stumble upon within less than 60 minutes after the technical support ticket submission. In most instances, a response will be provided to you in less than twenty minutes.