When your web hosting provider supplies live chat support, you will be able to talk with a representative live and find out useful info or get a problem resolved in a timely manner. The basic advantage of using chat compared to calling to talk to a live person is that you'll need just a computer with Internet access, so that you won't pay any fees in the event that you are in another country or state. In addition, it will be much simpler to copy and paste information like domains, usernames or error messages in other words details that are sometimes difficult to give to the other party on the telephone. The live chat is also a much faster solution to contact your website hosting provider's support crew in comparison to using a ticketing system. What's more, when some situation requires a bit more time to be dealt with, you can do something else while you wait for assistance on the live chat, so you won't waste time - something that's impossible if you are on the telephone.

Live Chat Support in Web Hosting

Along with the telephone and ticket support, we offer live chat support too. You will be able to get in touch with us every single day, including weekends and holidays, and we can give you more information about the web hosting that we offer if you are not among our customers yet, or about general and billing questions if you already have an account. Though for strictly tech issues you'll need to open a trouble ticket to our technical assistance team, since such matters will require extra time to be dealt with, you may still get in touch with us through the live chat for some tech details. For instance, we will help you set up an email address in your e-mail client or troubleshoot various issues, saving you a long time. Even if our telephone lines are already off for the day, you'll be able to talk to a live person.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is available every single day, even on weekends and holidays. It's one of the best ways to find out more about our semi-dedicated services in case you do not have an account yet or to have an issue resolved in case you're a customer and our customer support agents will assist you quickly no matter what time of the day you join our chat. If you are unsure which package is more suitable for your websites, if you need a piece of advice whether you need a specific upgrade and how to obtain it or in case you've got troubles installing an e-mail account on your PC, you will be able to contact us and we will supply you with the necessary info straight away. Our live chat is online even after our phone lines are off for the day, therefore if you have an account here, you can be sure that you'll always benefit from instant help with any kind of question or trouble that shows up.