Many individuals who begin using their very first web hosting account, or change companies, normally have inquiries regarding how specific tasks are accomplished or face difficulties when setting up different things such as e-mails, site settings, etc. That is the reason why, many web hosting companies have compiled documentation with the most popular questions and issues so as to help their customers receive info quickly and easily. As a result, the customer service team can devote more time to actual problems that certain clients may be encountering, as the solution for the smaller things will already be available on the web and customers will be able to easily cope with them without having to touch base with the tech support staff. Having thorough documentation is rather important, especially for new users without any prior experience, because the web hosting service entails loads of functions and many individuals can become bewildered about what to do. A good knowledge base can both help you perform the tasks that you wish and learn how the hosting service functions as a whole.

Extensive Online Documentation in Web Hosting

Our web hosting plans include a comprehensive knowledge base where you can find info on all the difficulties that you could possibly chance upon and their solutions. You can acquaint yourself with how to create and manage a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are accurate, but you are not able to send emails, for instance. We’ve done our very best to be as thorough as possible and to cover all the available options so as to save you time and to supply you with different solutions for any problem. The knowledge base contains educative articles as well – both general ones about the hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, whilst if you would like to browse through the whole list of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated services, will permit you to access the thorough online help documentation that we have prepared for you. The articles include general info about our web hosting services, educative manuals about the different features that you can access, plus troubleshooting guidelines that can help you solve common issues that you could confront. The topics that we’ve covered include pretty much everything, from easy things such as how to host a new domain in the account, to more complex ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given section of the Control Panel will always be available on the right-hand side of the page that you’re on, whilst the complete article collection is accessible through the dedicated Help section.